Privacy Policy
Privacy Policy
Shipuncle Technology Private Limited (“Shipuncle”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform and services.
1. Information We Collect
We may collect the following information when you sign up or use Shipuncle:
∙ Seller details: Name, business name, GST number, PAN, KYC documents, and bank details
∙ Contact details: Email, phone number, address
∙ Order details: Customer name, shipping address, contact number, order value, payment method (COD/Prepaid)
∙ Usage data: Login information, device/browser details, and activity on our platform
2. How We Use Your Information
We use the collected information to:
∙ Provide and manage courier services
∙ Process COD and payment settlements
∙ Improve our platform and services
∙ Communicate updates, service changes, or promotions
∙ Ensure compliance with courier and government regulations
3. Data Sharing
∙ We share necessary shipping details (recipient name, address, phone number, order value, etc.) with courier partners only to fulfill deliveries.
∙ We do not sell, rent, or trade your data with third parties for marketing purposes. ∙ Data may be shared with legal or regulatory authorities if required by law.
4. Data Security
∙ We use secure servers, encryption, and restricted access controls to safeguard your data.
∙ While we follow best practices, no online platform can guarantee 100% data security. Sellers are advised to keep login credentials safe.
5. Cookies & Tracking
Our website and dashboard may use cookies and analytics tools to improve user experience, track performance, and enhance services.
6. Data Retention
We retain seller and shipping data as long as it is necessary for business, legal, or compliance purposes.
7. Your Rights
∙ You may request correction or deletion of your personal data (subject to legal and operational requirements).
∙ You may opt out of promotional communications anytime.
8. Third-Party Links
Our platform may contain links to third-party websites. Shipuncle is not responsible for the privacy practices of external sites.
9. Changes to Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website and notified via email or dashboard alerts.
10. Contact Us
For any privacy-related queries, please contact:
Shipuncle Technology Private Limited
Email: [email protected]
Phone: 8128857546
Website: www.shipuncle.in
By using Shipuncle, you agree to the terms of this Privacy Policy.